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GetInstantResolve

Privacy policy

GetInstantResolve should collect only what is needed to provide the service, protect private dispute information and keep marketing or analytics data separate from matter content.

Private matter information

Dispute descriptions, uploaded records and customer communications should be handled as private matter information with access restricted to the authorised user and necessary services.

Cross-site handoff

Moving information from Proof to Resolve should require user control and a clear preview of what is being transferred.

Analytics minimisation

Do not send dispute text, filenames, document contents, names, emails or payment details into analytics events.

Security

Authentication, authorisation, secure transport and server-side access controls should protect each customer's matter from other users.

The production privacy policy should be reviewed against the final hosting, payment, analytics and data-processing configuration before launch.