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GetInstantResolve guide

How to approach a neighbour dispute

If it is safe, describe the specific behaviour or property issue, its practical effect and the change requested. Keep factual records, avoid threats or inflammatory communication and consider mediation, council, strata or other local pathways when direct discussion is unsafe or unsuccessful.

General information only — not legal advice · Reviewed 2 October 2026

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VISUAL RESOLUTION FLOW

Problem → action → response → next decision.

Keep the dispute moving one visible step at a time instead of jumping between messages, promises and escalation ideas.

1 · PROBLEMNeighbour issue

Identify the exact issue

2 · ACTIONClear request

Check safety and urgency

3 · RESPONSEResponse / conduct

Check documents and local rules

4 · REVIEWReview next route

Prepare a respectful request

Issue clearRequest sentResponse trackedNext step reviewed
01

Identify the exact issue

Separate noise, trees, fences, boundaries, drainage, parking, pets, access, smoke or shared-property concerns.

02

Check safety and urgency

Do not initiate direct contact where there are threats, stalking, violence, serious harassment or a protective order.

03

Check documents and local rules

Review relevant property documents, council rules, strata or association bylaws and existing agreements.

04

Prepare a respectful request

If safe, state the specific issue, its effect, the practical change sought and a suitable response date.

05

Use the correct local pathway

Depending on the issue, escalation may involve council, building management, mediation, land services, police, tribunal or court.

Important limitation

GetInstantResolve organises a practical plan. It does not determine ownership, nuisance, harassment or legal responsibility.

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Common questions

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