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GetInstantResolve guide

How to challenge unclear rental deposit deductions

Ask for an itemised list of each deduction and the record supporting it, then compare the claim with the move-in condition report, move-out evidence, repair history, cleaning records and any invoices supplied. Respond to each item separately.

General information only — not legal advice · Reviewed 2 October 2026

General resolution guideChoose country and region before relying on jurisdiction-specific legal steps, deadlines or escalation routes.
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VISUAL RESOLUTION FLOW

Problem → action → response → next decision.

Keep the dispute moving one visible step at a time instead of jumping between messages, promises and escalation ideas.

1 · PROBLEMRental issue

Request an itemised breakdown

2 · ACTIONWritten request

Compare condition evidence

3 · RESPONSELandlord response

Separate damage, wear, cleaning and repair issues

4 · REVIEWReview next route

Respond item by item

Issue clearRequest sentResponse trackedNext step reviewed
01

Request an itemised breakdown

Ask for each claimed deduction, amount and supporting record rather than responding only to a total figure.

02

Compare condition evidence

Match each item with move-in and move-out condition reports and dated photographs.

03

Separate damage, wear, cleaning and repair issues

Use factual categories without assuming the legal treatment until the local rules are checked.

04

Respond item by item

State what you agree with, what you dispute, the supporting record and the outcome requested.

05

Check the deposit scheme or local route

Deposit protection, bond authority and tribunal processes vary by location and can have specific deadlines.

Practical plan

DeductionAmountLandlord recordTenant recordResponse
Wall repairA$280Invoice L04Move-in photo IN-12; move-out OUT-09Dispute amount/cause
CleaningA$120Receipt L05Checkout photos OUT-21 to OUT-28Request item detail

Synthetic example only.

Important limitation

GetInstantResolve organises a response. It does not decide whether a deduction is lawful or what amount a tribunal or deposit scheme would award.

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Common questions

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