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GetInstantResolve guide

How to prepare a rental deposit return request

Identify the tenancy, deposit or bond amount, move-out and key-return dates, current deposit status, any agreed deductions and the amount requested back. Cite the condition report, photographs, receipts and communications, then ask for repayment or an itemised written response through the correct local process.

General information only — not legal advice · Reviewed 2 October 2026

General resolution guideChoose country and region before relying on jurisdiction-specific legal steps, deadlines or escalation routes.
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VISUAL COMMUNICATION FLOW

Facts first. One request. Then track the reply.

1 · FACTSConfirm the tenancy and deposit

Keep the message tied to the record.

2 · REQUESTConfirm move-out and key return

One clear request is easier to answer.

3 · RESPONSEState the condition evidence

The next action follows what actually happened.

Keep it simple:What happened → what you want → when you need a reply → what you will review next.
01

Confirm the tenancy and deposit

Record the parties, property, tenancy dates, deposit or bond amount, payment record and official protection or lodging reference where applicable.

02

Confirm move-out and key return

Record notice, move-out, final inspection and key return. Do not claim the tenancy legally ended on a particular date if that is disputed.

03

State the condition evidence

Reference the move-in and move-out reports, photographs, repairs and cleaning records. Keep the supporting set indexed.

04

Reconcile deductions

List any deduction you accept, any you dispute and why. Ask for itemisation, evidence and calculation where not already provided.

05

State the amount requested

Show the deposit, accepted deductions and requested balance in a simple calculation without hiding disputed items.

06

Use the proper local process

Ask for repayment or consent through the relevant deposit, bond or tenancy process. Procedures and deadlines differ by country and region, so verify them before stating a legal deadline.

Practical plan

ItemAmountStatusEvidence/note
Deposit paid$2,000ConfirmedReceipt D01
Agreed key replacement−$80AcceptedInvoice I01
Cleaning deduction−$300DisputedMove-out images; cleaning receipt
Amount requested now$1,920RequestedExcludes accepted $80

Synthetic example only. Amounts, terminology and procedures vary by location.

Important limitation

GetInstantResolve helps organise and draft the request. It does not decide whether a deduction is lawful, determine the amount legally due or replace an official deposit or bond process.

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