1 · PROBLEMRental issueSummarise the unresolved issue
GetInstantResolve guide
Build a clear rental repair follow-up plan
Summarise the unresolved repair, when it was first reported, earlier responses, inspection or contractor visits, work already completed and what still needs attention. Request a specific next action and review date, while checking urgent-repair rules for your location.
General information only — not legal advice · Reviewed 2 October 2026
General resolution guideChoose country and region before relying on jurisdiction-specific legal steps, deadlines or escalation routes.
Choose locationVISUAL RESOLUTION FLOW
Problem → action → response → next decision.
Keep the dispute moving one visible step at a time instead of jumping between messages, promises and escalation ideas.
1 · PROBLEMRental issue
2 · ACTIONWritten requestList earlier reports and visits
3 · RESPONSELandlord responseRequest the next action
4 · REVIEWReview next routeSet the next review date
Issue clearRequest sentResponse trackedNext step reviewed
Summarise the unresolved issue
Describe the current condition and practical effect without exaggeration.
List earlier reports and visits
Show when the issue was reported, who attended, what work was done and what remains unresolved.
Request the next action
Ask for a specific inspection, contractor booking, repair completion or written decision.
Set the next review date
Use a reasonable date and separately flag any verified urgent-repair or notice timeframe.
Check local escalation
Tenancy authority, emergency repair, complaint and tribunal processes vary by jurisdiction.
Important limitation
GetInstantResolve does not decide whether a repair duty has been breached or whether self-arranged repair costs are recoverable.
Continue the journey
Use the right tool for the next job
Common questions