1 · PROBLEMClaim issueList outstanding documents
GetInstantResolve guide
Build a workers’ compensation follow-up plan
Track requested documents, medical appointments, insurer decisions, response dates, work-capacity changes, expenses and the local review route. Keep the next required action and any appeal deadline visible.
General information only — not legal advice · Reviewed 2 October 2026
General resolution guideChoose country and region before relying on jurisdiction-specific legal steps, deadlines or escalation routes.
Choose locationVISUAL RESOLUTION FLOW
Problem → action → response → next decision.
Keep the dispute moving one visible step at a time instead of jumping between messages, promises and escalation ideas.
1 · PROBLEMClaim issue
2 · ACTIONInformation / requestTrack appointments and capacity
3 · RESPONSEInsurer / employer replyTrack insurer decisions
4 · REVIEWReview next routeKeep expenses and payments separate
Issue clearRequest sentResponse trackedNext step reviewed
List outstanding documents
Record what the employer or insurer requested, when it was supplied and whether receipt was confirmed.
Track appointments and capacity
Keep treatment, certificate and return-to-work dates aligned with the latest capacity information.
Track insurer decisions
Preserve the decision, reasons, effective date and any request for review.
Keep expenses and payments separate
Record treatment, travel, wages and reimbursements so each category can be checked.
Protect review deadlines
Set reminders around verified local review or appeal dates rather than relying on ordinary correspondence.
Important limitation
GetInstantResolve does not determine claim entitlement or extend review deadlines.
Continue the journey
Use the right tool for the next job
Common questions